Management & support
Managed IT
Your entire workstation and server environment, proactively managed
With Managed IT from IT Spine you get a complete IT department — without building one yourself. We proactively manage your workstations, servers and cloud environment, fix problems before they turn into outages and make sure your colleagues can simply get on with their work.
In short
- Proactive workstation management
- Server & cloud management
- A dedicated point of contact
- Lifecycle management
Response within one business day
Included
What you get
Proactive workstation management
Updates, patches and optimization for every laptop and desktop — rolled out automatically, without your colleagues noticing a thing.
Server & cloud management
Windows and Linux servers, virtualization and cloud environments: monitored, maintained and fully documented.
A dedicated point of contact
A small team that knows your environment inside out. No anonymous helpdesk, no revolving door of faces.
Lifecycle management
From procurement and onboarding to secure disposal: we handle the complete lifecycle of your hardware.
In brief
What outsourcing IT management actually means
Most companies under a hundred employees have no IT department, but they do have someone who handles it on the side: the finance manager who happens to be good with computers, or the owner. That works until it doesn't — usually at the worst possible moment.
Managed IT reverses that order. Instead of calling when something breaks, your environment is under continuous management: updates go out before a vulnerability is exploited, disks filling up are spotted before a server stops, and accounts of people who left are closed the day they leave. Most of the work happens without anyone noticing.
What your colleagues notice is mainly what doesn't happen: fewer outages, less waiting, less "try restarting it". And when something does come up, they know where to go — to the same people who know your environment, not a rotating call centre.
Sound familiar?
Four situations we run into often at companies that approach us.
- 01Nobody is formally responsible for IT, but there is always someone who fixes it — and they don't really have time for it.
- 02The same problems keep coming back. They get solved, not resolved.
- 03Nobody can list in one go who has access to what, which laptops are out there and which licences are running.
- 04Your IT costs are unpredictable: months of almost nothing, alternating with an invoice you didn't see coming.
In practice
Every device managed and compliant
Laptops and phones are deployed centrally, encrypted and checked. A new employee is fully up and running within one day.
Recreated view of a management console. Customer data never appears in examples.
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Yönetilen cihaz
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Politikaya uygun
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Dikkat gerekiyor
| Apparaat | Gebruiker | Besturingssysteem | Compliance |
|---|---|---|---|
| LAP-ENG-014 | A. Demir | Windows 11 24H2 | Uyumlu |
| LAP-ENG-021 | M. Yıldız | Windows 11 24H2 | Uyumlu |
| LAP-FIN-006 | S. Kaya | Windows 11 23H2 | Güncelleme gerekli |
| MAC-DES-002 | B. Şahin | macOS 15.3 | Uyumlu |
| MOB-A56-009 | Z. Kaya | Android 15 | Uyumlu |
What you get
Included
- Management of every workplace: updates, security settings, software rollout and troubleshooting
- Management of servers, cloud environment and network equipment, including monitoring
- User management: onboarding new staff, closing off leavers, adjusting permissions
- Helpdesk for your colleagues, with a fixed point of contact who knows your environment
- Documentation of your environment, and regular reviews of what's going on and what's coming
Not included
- The hardware and licences themselves — those stay in your name and are billed separately
- Large migrations and overhauls; those run as a project, with their own plan and price
- In-depth support on third-party industry software — we are your first point of contact and liaise with the vendor, but their product is their product
Better clear up front than a discussion afterwards. Not sure whether something falls within your agreement? Just ask.
Questions
Frequently asked questions
Make IT your backbone — not your Achilles' heel.
Book a free IT scan and discover within a week where your environment can be stronger.