About IT Spine
The people behind your IT
No call centre, no rotating faces. One partner who knows your environment inside out and picks up when you call.
- 2018
- Founded
- 10+ years
- Experience in IT
- 5+ years
- As a provider
- TR · NL
- Markets
Since 2018
Started because it could be done better
IT Spine has been around since 2018. The founder spent years working for European companies — first employed, then independently, now with over ten years in IT and five as a service provider. Today we bring that same standard to SMBs in Türkiye, from İstanbul.
The pattern at smaller companies was always the same: an IT partner who only moved once something broke, invoices nobody could explain, and a helpdesk where you had to retell your whole situation every time. That can be done differently, and it doesn't have to cost more.
So we work proactively, at a fixed monthly price, with a small team that knows your environment. What we do, we do to one standard — one we recognise at every customer, which makes it faster and safer than bespoke setups per company.
How we work
We work remote-first
We're open about that, because it raises three fair questions. Here are the answers.
Who will I be talking to?
A fixed team that knows your environment. No script, no explaining your situation from scratch every time, no transfer to a department that doesn't know you.
Are you there when I need you?
We provide support during weekday office hours, and remote access settles most things in minutes. When it needs hands on site, we schedule a visit within İstanbul.
So where does my data live?
Where it belongs: in your own Microsoft 365 tenant in Microsoft's European datacentres, or on your own equipment at the office. We manage that environment remotely; we don't move it.
Remote management isn't a fallback for us, it's the model. You don't pay for call-out charges and office buildings, and when something breaks nobody is stuck in traffic while you wait — in İstanbul that alone is hours.
What we hold to
Four things we don't let go of
Fixed price, no surprises
You know up front what you pay. No after-the-fact billing for a question that took five minutes, and no licences on your invoice you don't use.
One standard, for everyone
We set up every environment the same way. That makes problems faster to find, handovers easier and security predictable.
Proactive, not reactive
Updates, backup checks and alerts run without you having to ask. Most of the outages you didn't have, you'll never notice.
Plain language
You hear what's going on and what it costs you, in normal words. If you don't understand something, that's on our explanation.
Curious whether we're a fit?
Book a free IT scan. You'll speak to an engineer straight away, not an account manager.
Make IT your backbone — not your Achilles' heel.
Book a free IT scan and discover within a week where your environment can be stronger.